Welcome to Cyclepowermeters

FAQ

Shipping & Delivery
We endeavour to get all orders out in a timely manner, dependent on stock availability. European postage on all powermeters is free of charge.  All other items are sent via the selected postal service upon order. 

Privacy & Security
We will use your personal information to provide the goods or services you have requested.
We may also use this information for auditing, research, or analysis - to operate and to improve the way we operate.
Your personal information will not be passed to a third party.
You may opt out of receiving future communications.
If you have agreed to receiving communications, you may opt out at a later date (at any time). You can do so by emailing us, or by post to the address below.
We use cookies and other technologies to enhance access to our website. We also do this to learn how you use the site - and so help us to improve the site and the service we provide.

Returns & Replacements

Your right to cancel: 
At Cyclepowermeters.com we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. Under the UK's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our purchased products. However, we regret that we cannot accept cancellations of contracts for the purchase of video, DVD and software products where the item has been unsealed, or for rental products (as the rent service has already begun). Otherwise, we can accept returns of complete product, which is unused and in an "as new" condition.


RMA Number
Cyclepowermeters Ltd - Returns
18 Arches Business Centre
Mill Road
Rugby
Warwickshire
CV21 1QW

To cancel this contract, please pack the relevant item securely, attach your return label (please contact us to obtain an RMA - Return Material Authorisation - number) and send it to us with the delivery slip, so that we receive it within 7 working days after the day of the date that the item was delivered to you. In the case of large items delivered by our specialist couriers, contact Cyclepowermeter.com within 7 working days after the date that the item was delivered to you to discuss the return.

Please always include your name & contact details when returning an item


For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. You should be aware that, once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (e.g. gift wrapping). Please also note that you will be responsible for the costs of collection in the event that our specialist courier service collect a large item from you to return to us. As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.

Should you have any questions, feel free to contact us on 01788 556860 or email us on sales@cyclepowermeters.com