Send your Quarq back for recalibration using known weights to ensure the best accuracy for your training. We will also check all the diagnostics and update firmware if needed (Riken/Elsa/Red/Specialized/Cannondale only). We will require your rings to be included to calibrate. Please ensure the crank is clean before sending or there will be an additional charge.

If you need to ship any non powertap product to us for testing, repair or evauluation then please us this returns form .  Once you click submit it will email you a returns number and the address to ship it.

Quoting your order number on the package or printing out the order and including in the box the please post or courier your Quarq to:

Service
Cyclepowermeters Limited
18 Arches Business Centre
Rugby
Warwickshire
Unitend Kingdom
CV21 1QW

You need this if your bike has a BB386 fitting and you want to fit a DUB crankset in it.

sram part number 00.6418.026.000

Find your correct SRAM BB here: https://www.sram.com/en/quarq/campaigns/how-to-find-your-bottom-bracket

You need this if your bike has a PF30 BBRight fitting and you want to fit a DUB crankset in it.

sram part number 00.6418.018.003

Find your correct SRAM BB here: https://www.sram.com/en/quarq/campaigns/how-to-find-your-bottom-bracket

You need this if your bike has a PF30 BBRight fitting and you want to fit a DUB crankset in it.

sram part number 00.6418.028.000

Find your correct SRAM BB here: https://www.sram.com/en/quarq/campaigns/how-to-find-your-bottom-bracket

• PressFit cuts weight
• Easier installation by allowing you to press the bearing cups into the frame
• Easy installation

Choose this options if you have a BB86 Bottom Bracket Shell and want to fix a  Road Wide DUB crankset

SRAM PART NUMBER 00.6418.016.004

Find your correct SRAM BB here: https://www.sram.com/en/quarq/campaigns/how-to-find-your-bottom-bracket

• One oversized spindle to work across every bottom bracket standard
• Gutter Seal Technology™ drastically improves sealing against the elements
• Significantly lighter than GXP® system
• Sealed cartridge bearings

Choose this options if you have a BSA Threaded Bottom Bracket and want to fix a Road-Wide DUB crankset

SRAM Part number 00.6418.015.004

Find your right BB here https://www.sram.com/en/quarq/campaigns/how-to-find-your-bottom-bracket

• One oversized spindle to work across every bottom bracket standard
• Greater bearing durability

You need this if your bike has a BB30 fitting and you want to fit a Road-Wide DUB crankset in it.

SRAM Part number 00.6418.017.003

Find your correct SRAM BB here: https://www.sram.com/en/quarq/campaigns/how-to-find-your-bottom-bracket

You need this if your bike has a BBright fitting and you want to fit a DUB crankset in it.

You need this if your bike has a PF30 fitting and you want to fit a DUB crankset in it.

sram part number 00.6418.028.001

Find your correct SRAM BB here: https://www.sram.com/en/quarq/campaigns/how-to-find-your-bottom-bracket